Simple Bread Maker Basics for Malaysian Kitchens

1. Introduction

This Privacy Policy explains how Bread Makers Overview ("we", "our", "us") collects, uses, processes, and protects your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Personal Data We Collect

We collect the following categories of personal data:

• Full name
• Email address
• State of residence
• Learning preferences and interests
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, interaction patterns)

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To provide educational materials and guides about bread makers
• To send you requested information and updates
• To improve our educational content and platform
• To communicate with you regarding our services
• To comply with legal obligations
• To analyze platform usage and performance

4. Legal Basis for Processing

We process your personal data based on:

• Your explicit consent when you submit the form
• Contractual necessity to deliver requested services
• Legitimate business interests
• Compliance with legal requirements

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service providers who assist in platform operations (email services, analytics)
• Legal authorities when required by law
• Business partners with your explicit consent

All third parties are contractually bound to protect your data and use it only for specified purposes.

6. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

7. Data Retention Period

We retain your personal data only for as long as necessary:

• Active users: Duration of relationship plus 2 years
• Marketing data: Until consent is withdrawn
• Legal compliance: As required by Malaysian law (minimum 7 years)

8. Your Rights Under PDPA

Under Malaysia's PDPA, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate data
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Limit Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in portable format

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please refer to our Cookie Policy.

10. International Data Transfers

Your data is primarily stored and processed within Malaysia. If international transfers are necessary, we ensure adequate protection through approved mechanisms.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use constitutes acceptance of changes.

13. Contact Information

For privacy-related inquiries, data access requests, or to exercise your PDPA rights:

Email: privacy@breadmakersoverview.my

General Contact: hello@breadmakersoverview.my

Address: Kuala Lumpur, Malaysia

Last Updated: January 6, 2026

1. Agreement to Terms

By accessing and using Bread Makers Overview ("Platform"), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

2. Educational Purpose Only

This Platform provides educational information about home bread makers. All content is for general informational purposes only and does not constitute:

• Professional advice or recommendations
• Product warranties or guarantees
• Baking result promises or performance claims
• Endorsement of specific brands or models

3. No Compliance, Fee, or Performance Guarantees

We explicitly disclaim any guarantees regarding:

• Regulatory compliance of appliances discussed
• Fixed pricing or fee structures
• Performance outcomes or baking results
• Suitability for specific purposes
• Accuracy of third-party information

4. Acceptable Use

You agree to use this Platform only for lawful purposes. Prohibited activities include:

• Unauthorized access to systems or data
• Distribution of malware or harmful code
• Harassment or abusive behavior
• Scraping or automated data collection without permission
• Misrepresentation or fraudulent activity

5. Intellectual Property Rights

All content on this Platform, including text, graphics, logos, images, and software, is the property of Bread Makers Overview or its licensors and is protected by:

• Malaysian copyright law
• International intellectual property treaties
• Trademark protections

You may not reproduce, distribute, or create derivative works without explicit written permission.

6. Payment Terms

If applicable to paid services:

• All fees are in Malaysian Ringgit (MYR) unless stated otherwise
• Payment is required before access to premium content
• We accept payment methods displayed at checkout
• Prices may change with 30 days notice
• All sales are subject to our Refund Policy

7. User Responsibilities

As a user, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us of any unauthorized access
• Complying with all applicable laws

8. Limitation of Liability

To the maximum extent permitted by Malaysian law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you (if any)
• We are not responsible for third-party content or links
• We do not guarantee uninterrupted or error-free service

9. Indemnification

You agree to indemnify and hold harmless Bread Makers Overview from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your use of the Platform
• Your infringement of third-party rights

10. Termination

We reserve the right to:

• Suspend or terminate access for Terms violations
• Modify or discontinue services at any time
• Remove content that violates our policies

Upon termination, your right to use the Platform ceases immediately.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia. Any disputes shall be resolved exclusively in the courts of Kuala Lumpur, Malaysia.

12. Modifications to Terms

We may modify these Terms at any time. Changes become effective upon posting. Continued use constitutes acceptance of modified Terms.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

Legal Inquiries: legal@breadmakersoverview.my

General Contact: hello@breadmakersoverview.my

Location: Kuala Lumpur, Malaysia

Last Updated: January 6, 2026

1. Overview

At Bread Makers Overview, we are committed to customer satisfaction. This Refund Policy outlines the terms and conditions for requesting refunds on digital educational materials and services.

2. 14-Day Digital Content Guarantee

We offer a 14-day satisfaction guarantee on all digital products purchased through our Platform:

• Request a refund within 14 days of purchase
• Applies to guides, courses, and premium content
• No questions asked within the guarantee period

3. Eligibility Criteria

To be eligible for a refund, the following conditions must be met:

• Refund request submitted within 14 days of purchase
• Valid proof of purchase (transaction ID or receipt)
• Account in good standing (no Terms violations)
• Digital content has not been fully consumed or downloaded multiple times (indicating abuse)

4. Non-Refundable Items

The following are not eligible for refunds:

• Free content or materials
• Purchases made more than 14 days ago
• Services fully rendered or completed
• Third-party products or services
• Promotional or discounted bundles (partial refunds not available)

5. How to Request a Refund

Follow these steps to request a refund:

• Step 1: Email refunds@breadmakersoverview.my with subject "Refund Request"
• Step 2: Include your full name, email address, and transaction ID
• Step 3: Briefly explain your reason for requesting a refund
• Step 4: Allow 2-3 business days for initial review
• Step 5: Receive confirmation and refund timeline

6. Processing Timeline

Refund requests are processed according to the following timeline:

• Initial Review: 2-3 business days
• Approval Notification: Within 5 business days
• Refund Processing: 5-7 business days after approval
• Bank/Card Posting: 5-10 business days (varies by institution)

Total time from request to refund receipt: Approximately 10-20 business days.

7. Refund Method

Refunds are issued using the original payment method:

• Credit/Debit Card: Refund to original card
• Online Banking: Refund to source account
• E-Wallet: Refund to original e-wallet

We cannot issue refunds to alternative payment methods or accounts.

8. Partial Refunds

In certain circumstances, partial refunds may be granted:

• Subscription cancellations mid-cycle (prorated amount)
• Service disruptions attributable to us
• Technical issues preventing access to purchased content

Partial refund amounts are determined at our sole discretion.

9. Exceptions and Special Cases

We may grant refunds outside the standard policy in exceptional circumstances:

• Technical errors resulting in incorrect charges
• Duplicate transactions
• Unauthorized charges (subject to investigation)
• Platform errors or significant service failures

10. Subscription Cancellations

For recurring subscriptions:

• Cancel anytime through account settings
• Cancellation effective at end of current billing cycle
• No refunds for partial months/periods
• Access continues until subscription period ends

11. Dispute Resolution

If your refund request is denied and you wish to dispute:

• Contact legal@breadmakersoverview.my with case details
• We will review and respond within 7 business days
• Final decisions rest with Bread Makers Overview management
• Malaysian consumer protection laws apply

12. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page. Purchases are subject to the policy in effect at time of transaction.

13. Contact Information

Refund Requests: refunds@breadmakersoverview.my

General Inquiries: hello@breadmakersoverview.my

Location: Kuala Lumpur, Malaysia

Last Updated: January 6, 2026

1. Introduction

This Cookie Policy explains how Bread Makers Overview uses cookies and similar tracking technologies on our Platform. By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences, improve functionality, and provide analytics data. Cookies can be:

• Session Cookies: Temporary cookies deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted
• First-Party Cookies: Set by the website you're visiting
• Third-Party Cookies: Set by external services we use

3. Types of Cookies We Use

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

Essential for the Platform to function properly. These cookies:

• Enable basic website functionality
• Remember your cookie consent preferences
• Maintain security and prevent fraud
• Cannot be disabled without impacting site functionality

3.2 Performance Cookies

Help us understand how visitors interact with our Platform:

• Collect anonymous usage statistics
• Track page views and navigation patterns
• Identify technical issues
• Measure platform performance

3.3 Functional Cookies

Enhance user experience by remembering your preferences:

• Language selection (BM/EN)
• Display preferences
• Login status
• Previously submitted form data

3.4 Marketing/Advertising Cookies

Used to deliver relevant advertisements and track campaign effectiveness:

• Remember pages you've visited
• Track conversion from advertisements
• Limit ad frequency
• Measure marketing campaign success

4. Cookie Duration

Our cookies have varying lifespans:

• Session cookies: Deleted when browser closes
• Consent cookies: 12 months
• Preference cookies: 6 months
• Analytics cookies: 24 months
• Marketing cookies: 90 days

5. Third-Party Cookies

We use services from trusted third parties that may set their own cookies:

• Analytics: Google Analytics (usage statistics)
• Advertising: Google Ads, Facebook Pixel (marketing campaigns)
• Social Media: Social sharing buttons

These third parties have their own cookie policies, which we recommend reviewing.

6. Your Consent and Control

When you first visit our Platform, you'll see a cookie banner requesting consent for non-essential cookies. You can:

• Accept: Allow all cookies
• Decline: Only strictly necessary cookies will be used
• Customize: Choose specific cookie categories (where available)

7. How to Withdraw Consent

You can change your cookie preferences at any time:

• Clear your browser cookies and revisit the site to see the banner again
• Contact cookies@breadmakersoverview.my to request cookie preference reset
• Use browser settings to manage cookies (see Section 8)

8. Browser Cookie Management

All modern browsers allow you to control cookies through settings:

• Google Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Cookies and site permissions

Note: Blocking all cookies may impact Platform functionality.

9. Do Not Track Signals

Some browsers offer "Do Not Track" (DNT) settings. Currently, there is no industry standard for responding to DNT signals. We do not alter our data collection practices in response to DNT signals.

10. Cookie Security

We implement security measures to protect cookie data:

• Cookies are encrypted where possible
• Secure (HTTPS-only) cookies for sensitive data
• Regular security audits of cookie usage
• Compliance with data protection regulations

11. Updates to Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. Updates will be posted on this page with a revised date.

12. Contact Us

For questions about our cookie practices:

Cookie Inquiries: cookies@breadmakersoverview.my

General Contact: hello@breadmakersoverview.my

Location: Kuala Lumpur, Malaysia

Last Updated: January 6, 2026